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In a Flawed Flow set-up, work keeps stalling because too much depends on one person to keep things moving. Bottlenecks build, deadlines slip and the whole process slows every time that person’s attention is elsewhere.
Spot the Signs
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One person holds the key steps in key processes
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Work stalls when they’re away or busy
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No one else feels confident to step in and take over
Single point + stalled progress + team dependency = Flawed Flow
Change One Thing Right Now
Pick one recurring task you handle yourself and train a team member to take it on.
Even a partial handover can free up time and keep things moving.
Clarity = momentum.
What's next?
You probably know what you need to change.
It’s hard to ask for help and can be tricky to step back to see the fix you need. Or maybe this Process Personality doesn’t quite sound like you.
Either way, we’re always happy to talk things through. No pressure, no big commitment. Just a quick chat to get some clarity.
