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From Discovery to Done
Less messy. More manageable.
Big ideas. Busy days. And that low-level mental load of keeping things straight for everyone — remembering, chasing, checking - while the same problems stay unresolved.
Most of the messy bits we mend come from hidden or missing steps in how work actually gets done.
Hidden steps are the parts people think they’ve shared. Missing steps are the gaps that make work slow, inconsistent or confusing.
Once we uncover them, fixing things becomes more straightforward. There’s less day-to-day thinking needed and more focus on what actually needs attention.
Pull up a chair. Let’s tackle the stuff you’ve been putting off.
Step 2: Diagnosis
Making sense of the messy bits.
Diagnosis is where we dig into why things get stuck or keep coming back and what is really causing them.
Using the hidden and missing steps uncvoered in Discovery, we shape your prioritised Fix List together and decide which order makes the most sense to deliver the changes.
We then discuss whether each fix is best done by you, by us or a mix of both, one fix at a time.
This step is fixed cost. You get a prioritised Fix List based on what will make the biggest impact.
Step 3: Delivery
Clear and no-nonsense change done one fix at a time.
Now we start putting your Fix List into action. We roll up our sleeves and work through the list one fix at a time, whether that’s us, you or one of our Done For You partners.
Each fix is practical, focused and designed to make real progress fast.
Some can be done in hours, some in days and others take a little longer, but all of them move you closer to the business you want.
This step is variable cost depending on the size of the fix. You’ll always know what’s being done, what you’ll get and what it will cost upfront.
Step 4: Review
Keeping things on track as your business evolves.
Once delivery is complete, we review how the changes are bedding in across your team.
We check what’s working, identify any small adjustments and confirm whether any new priorities have emerged.
It’s a focused session that keeps everything aligned without adding extra workload.
A fixed-cost check-in to make sure no invisible or missing steps creep back in.
Not sure how the Fix List could help you? You don't have to figure it all out on your own. Let’s talk it through and work out where to start.
Not ready to talk to us? No problem. Take the Assess your Mess check or read our Blog instead.