Clare Mayell

Scaling a small business isn’t about doing more. It’s about removing the tiny blockers that slow everything down. From tasks that always land back on your desk to processes that live in your head and tech that’s not helping, here’s how to streamline and build stronger foundations - one fix at a time.

Some days it feels like everything’s on fire, but most “urgent” problems aren’t urgent at all. They only feel that way because of messy processes and siloed tech. Here are three I see all the time and quick fixes you can try today: #1 You’ve got a client call in 30 minutes but can’t find your notes Pick one place for all client info – inbox, spreadsheet or CRM. It doesn’t matter which, as long as it’s consistent. → Then block one hour on Friday to collate everything for next week’s...

Some weeks feel flat out - full on, long hours, fixing too many things on the fly. We call it “working on the work,” but most of us are still stuck in it. This week’s Fix explores how a small redesign can shift you from frazzled to focused, one calm step at a time.